Terms and Conditions

Last Updated: July 8, 2025

These Terms and Conditions ("Terms") govern your use of the website located at www.pentagongroupinsurance.com (the "Site") and any services offered by Pentagon Group LLC ("Pentagon Group," "we," "us," or "our"), a limited liability company operating in the State of North Carolina. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site immediately.

1. Services Provided

Pentagon Group LLC is an independent insurance agency licensed in North Carolina and South Carolina. We assist individuals, families, and businesses in obtaining insurance coverage through various carriers. We also provide tax preparation services. The information on this Site is provided for general informational purposes only and does not constitute a binding insurance quote, policy, or contract. Coverage is subject to underwriting approval and the terms and conditions of the applicable insurance carrier.

2. Use of This Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You may not use this Site to transmit any unsolicited or unauthorized advertising, promotional materials, or spam. You may not attempt to gain unauthorized access to any portion of the Site or its related systems or networks.

3. No Insurance Advice

The content on this Site is for general informational purposes only. Nothing on this Site constitutes professional insurance, legal, financial, or tax advice. Coverage descriptions are summaries only. For specific coverage questions, please contact a licensed Pentagon Group agent directly at (980) 202-2886.

4. Quote Requests and Lead Forms

By submitting a quote request or contact form on this Site, you authorize Pentagon Group LLC and its licensed agents to contact you via phone or email regarding your insurance or tax service inquiry. SMS text messages will only be sent if you have separately provided explicit SMS opt-in consent by checking the SMS consent checkbox on the form. Submitting a contact form alone does not constitute SMS opt-in consent. Standard message and data rates may apply.

5. SMS Communications

SMS text messages are only sent to individuals who have provided explicit written SMS opt-in consent by checking the dedicated SMS consent checkbox on our quote or contact forms. Submitting a form without checking the SMS consent checkbox does not enroll you in SMS communications.

If you have opted in to SMS, you may receive text messages from Pentagon Group LLC regarding your insurance quote, policy updates, and appointment reminders. Message frequency varies. Message and data rates may apply. To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at (980) 202-2886. Carriers are not liable for delayed or undelivered messages.

6. Privacy and Personal Information

We collect personal information you voluntarily provide through forms on this Site, including name, phone number, email address, and insurance-related details. This information is used solely to respond to your inquiries and provide requested services. We do not sell your personal information to third parties. For more information, please review our Privacy Policy.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Pentagon Group LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

8. Third-Party Links

This Site may contain links to third-party websites, including insurance carrier websites and partner services. These links are provided for your convenience only. Pentagon Group LLC has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

9. Disclaimer of Warranties

This Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Pentagon Group LLC does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Pentagon Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this Site or the services described herein, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or the Site shall not exceed one hundred dollars ($100.00).

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Mecklenburg County, North Carolina.

12. Changes to These Terms

Pentagon Group LLC reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Pentagon Group LLC
Phone: (980) 202-2886
Email: info@pentagongroupinsurance.com
Website: www.pentagongroupinsurance.com
Charlotte, NC area