Meet our Team!


Chuck opened The Pentagon Group in 2014, after actively working in the insurance world since 2008.  Prior to that time he spent ten years as an industrial engineer and worked in real estate as an investor.  Growing up in an Air Force family, he claimed Charleston, SC, as his hometown, moving there at 10 years of age.  Today he is very much a Charlottean, living in the area since 1998. At Pentagon, his areas of expertise include Personal Insurance, Health Insurance, all types of Commercial Insurance and Personal Tax Preparation.  Chuck holds licenses in all of these areas as well as Medicare / Medsup, Life Insurance, and LTC. He is a member and Ambassador for the Matthews Chamber of Commerce and a Rotarian with the Matthews Rotary Club.  

Chuck can be reached at 980-202-2886. 



Pam worked at Allstate as a trainer for agents for 20 years before becoming an independent insurance agent at The Pentagon Group.  A native of Indian Trail, she moved back to that area a decade ago after living and working in Charlotte for many years.  The move was inspired by the desire to purchase the family’s homestead that was built by her father and grandfather. Today she holds licenses in Property, Casualty, Health and Life Insurance, in North Carolina, South Carolina and Virginia.  She also holds a Medicare Supplement license, Series 6 and Series 63 Securities licenses, and is a Builders & Tradesman Certified Agent.  



Property and Casualty Insurance is Carl’s specialty at The Pentagon Group, with special attention to high end personal lines and small to mid-sized businesses. A resident of Charlotte since 1999, he holds multiple licenses for practice in North Carolina as well as South Carolina, Georgia, Virginia and Tennessee.  He is a recognized executive level insurance professional with technical skills and diverse work experience developed in the property and casualty segment of the industry.  His consistently successful results for his clients are derived from his strong belief in the importance of a relationship-based approach as well as the collaborative culture with his clients, underwriters and The Pentagon Group team. Carl holds a number of licenses including P&C, L&H, Med etc. with Non-Resident Licensing in SC, GA, VA, TN. He has also earned Chartered Casual Property Underwriter (CCPU) and Associate in Risk Management (ARM) designations.   



Born in Lincolnton, and spending his early years in Monroe, North Carolina, Jordan literally grew up in the insurance industry with parents who were both successful agents.  Although he spent the first 14 years of his personal career in the retail area as a produce manager, today his area of expertise at The Pentagon Group is Life Insurance.  He also holds licenses in Health, Property and Casualty Insurance, and is an active member of the Pentagon team, working closely with his clients on this highly important area of the insurance world.




Theresa Linden is an Independent Insurance Agent with The Pentagon Group. I have been in the insurance industry for 2 years and I continue to grow my knowledge of Insurance every day. I have been a sales professional for the past 15 years with a strong focus on Customer Satisfaction. Prior to the insurance industry I was a Director for Assisted Living Facilities for 15 years and helped to advocate for some of the most vulnerable population. I achieved many awards during my time as a Director to include unprecedented census growth in less than one year as well as financial excellence. I was also a licensed preceptor for the State of North Carolina for the last 5 years helping to train the future directors of Assisted Living. I have lobbied with State Representatives for the better treatment of Alzheimer’s residents and sat on the committee for the Charlotte Alzheimer’s walk. I am a proud mother of 2 beautiful daughters and an adorable little dog. My passion in life is to help other’s to achieve success and to connect business’s to help them grow. 


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Contact Us

The Pentagon Group

1507 Turring Drive, Indian Trail, North Carolina 28079, United States

(980) 202-2886


Monday - Friday: 9am - 5pm

Saturday: 10am - 2pm

Sunday: Closed

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